Family Services Specialist I/II
Requirements at a glance
Family Services Specialist I/II at Oklahoma Human Services is a role based in Duncan, OK. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through JazzHR.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- JazzHR
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Family Services Specialist I/II
This is a full-time position in an office setting
Monday through Friday, 8:00 AM - 5:00 PM.
This position is located in Duncan, Oklahoma.
Annual Salary:
- Level I H14A: $37,440.00 + Full State Employee Benefits
- Level II H14B: $40,248.00 + Full State Employee Benefits
Travel is occasional. Must possess a valid driver's license and maintain required car insurance.
Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid).
Minimum Qualifications:
Level I:
- Education and Experience requirements consist of two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment;
- OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
- Education and Experience requirements consist of a bachelor’s degree;
- OR an associate’s degree plus two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment
- OR an equivalent combination of education and experience, substituting one (1) year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree;
- OR two (2) years of experience as a Family Services Specialist.
Job Responsibilities
- Greet clients in a professional and kind manner in an OKDHS retail space.
- Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
- Interview clients in an office setting or via phone.
- Manage a caseload.
- Compile data and complete documentation to determine eligibility.
- Make appropriate program referrals to community resources.
- Participate in individual and staff conferences.
- Must attend all mandatory training associated with the position.
Preference may be given to candidates who are a Work Ready Oklahoma participant
If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service
Announcement Number: 26-BB221
83010112/JR67318