116508 Innovation At Work

Release of Information (ROI) Representative

Reno, NV, USAPosted Jul 21, 2026

Requirements at a glance

Release of Information (ROI) Representative at 116508 Innovation At Work is a role based in Reno, NV, USA. The posting asks for 2+ years of experience and a high school diploma or GED. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Paylocity.

Experience
2+ years
Education
High school diploma or GED
Visa sponsorship
Not mentioned in the posting
Application platform
Paylocity

Skills in this posting

  • Customer service
  • Electronic health records

Highlighted skills appear in the posting's requirements.

Extracted automatically from the job description. Confirm details in the full posting below.


Description

Our company is seeking a highly organized and detail-oriented ROI Representative to join our team. The ideal candidate for this position will be responsible for:


- Processing all types of medico/legal, first party, and third party ROI requests in accordance with federal and VA rules, regulations, and directives.

- Processing duplicate records from paper charts.

- Retrieving documents from electronic health records.

- Coordinating requests for information from Radiology and Pathology Lab.

- Providing customer service to VA Veterans and associates for all types of ROI requests and questions.

- Providing back-office ROI support services.


We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in medical records or health information management, we encourage you to apply for this exciting opportunity.

Requirements

- High school diploma or equivalent.

- At least 2 years of experience in medical records or health information management.

- Knowledge of federal and VA rules, regulations, and directives related to ROI.

- Proficient in Microsoft Office Suite.

- Excellent communication and customer service skills.

- Ability to work independently and in a team environment.

- Strong attention to detail and organizational skills.

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