Call Verification Officer
Ikeja, Lagos, NigeriaPosted Aug 10, 2026
Requirements at a glance
Call Verification Officer at PALMPAY LIMITED is a role based in Ikeja, Lagos, Nigeria. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through JazzHR.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- JazzHR
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Job Summary
The Call Verification Officer will be responsible for conducting outbound verification calls to customers, confirming information provided during onboarding and loan application processes, and ensuring compliance with internal verification standards.
Key Responsibilities
• Conduct outbound calls to verify customer information and documentation
• Perform prequalification checks based on defined criteria
• Accurately document call outcomes and customer responses
• Escalate discrepancies, inconsistencies, or red flags identified during calls
Requirements
•Minimum of 0-1 year experience in Customer Service, Customer Relations, Call Centre Operations, Verification, or a related role.
•Excellent verbal communication and interpersonal skills.
•Basic proficiency in Microsoft Office and other computer applications.
•Candidates must reside within Ikeja or its immediate environs. This is a mandatory requirement.
Salary
• ₦100,000 Monthly
The Call Verification Officer will be responsible for conducting outbound verification calls to customers, confirming information provided during onboarding and loan application processes, and ensuring compliance with internal verification standards.
Key Responsibilities
• Conduct outbound calls to verify customer information and documentation
• Perform prequalification checks based on defined criteria
• Accurately document call outcomes and customer responses
• Escalate discrepancies, inconsistencies, or red flags identified during calls
Requirements
•Minimum of 0-1 year experience in Customer Service, Customer Relations, Call Centre Operations, Verification, or a related role.
•Excellent verbal communication and interpersonal skills.
•Basic proficiency in Microsoft Office and other computer applications.
•Candidates must reside within Ikeja or its immediate environs. This is a mandatory requirement.
Salary
• ₦100,000 Monthly