Guest Services
Canandaigua, NY, USAPosted Sep 10, 2026
Requirements at a glance
Guest Services at Troser Management Inc is a role based in Canandaigua, NY, USA. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Paylocity.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Paylocity
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Description
Responsibilities:
- Proficient knowledge of resort operations, policies, procedures, and products
- Answer phones and communicate with guests resort policies, procedures
- Use of POS system to sell resort product
- Keep a neat and clean workstation
- Resolve inquiries/issues in a timely and professional manner
- Engage with guests to ensure an exciting experience and lifelong memory
- Remain focused in a very busy environment
- Provide exceptional customer service and ensure general knowledge of mountain operations to best assist customers
Requirements
Qualifications:
- 18 years of age or older and prior work experience
- Ability to accurately complete transactions using POS system
- Knowledge of snow sports preferred
- Prior cash handling experience
- Able to handle stress and remain composed both with guests and staff
- Must have excellent verbal communication and customer service skills
Hours:
- Hours of employment are dependent on business demands
- Must have weekend and evening availability and flexible weekday availability
Starting Pay Rate
$16/Hr.