Call Center Supervisor
Clark FreeportPosted Oct 21, 2026
Requirements at a glance
Call Center Supervisor at Asurion is a role based in Clark Freeport. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Workday.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Workday
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent sales results, and execute tasks effectively. The Supervisor will be accountable for resolving system outages, ensuring Representatives are meeting quality standards outlined in client contracts, calculating, and coaching to call center performance metrics, monitoring sales performance, and analyzing reports to ensure efficiency and effectiveness. They will coach Representatives to effectively engage with customers to solve tech issues, consistently offer our Connected Home product, understand their technology, and upsell other protection/tech support solutions based on their needs.