Healthcare & Life Science Key Account Manager (f/m/d)
Frankfurt, GermanyPosted Sep 7, 2026
What You Can Expect:
Business Development & Market Growth
- Develop and execute a Healthcare & Life Sciences growth strategy focused on Medical Devices, Diagnostics, Healthcare Products, and GDP-compliant logistics opportunities.
- Identify, qualify, and develop a robust pipeline of strategic Healthcare & Life Science customers.
- Generate new business opportunities within medical device manufacturers, healthcare providers, pharmaceutical companies, biotech organizations, and healthcare distributors.
- Drive profitable revenue growth through strategic customer acquisition and account expansion.
- Monitor healthcare market trends, regulatory changes, and emerging opportunities to support business development initiatives.
- Collaborate with product and operational teams to develop sector-specific customer solutions.
Key Account Management
- Build and maintain strong relationships with key stakeholders, including Supply Chain Directors, Procurement Leaders, Quality Managers, Operations Managers, and Executive Management.
- Develop strategic account plans for designated Healthcare & Life Science customers.
- Increase share of wallet through cross-selling and upselling of logistics and supply chain solutions.
- Act as the primary commercial contact for assigned strategic healthcare accounts.
- Maintain regular business reviews and executive-level customer engagement.
- Ensure high levels of customer satisfaction, retention, and long-term partnership development.
- Healthcare & Life Science Expertise
- Promote solutions supporting Medical Device and Healthcare supply chains, including:
- Air Freight, Ocean Freight, Contract Logistics, Temperature-Controlled Solutions, GDP-Compliant Transportation, Value-Added Healthcare Services
- Develop a strong understanding of healthcare regulations, quality requirements, and industry standards.
- Support customers in identifying compliant and efficient logistics solutions for regulated healthcare products.
- Act as an internal advocate for the Healthcare & Life Science vertical.
Sales Performance & CRM Management
- Achieve personal sales targets and growth objectives established at country and regional level.
- Maintain an accurate and actively managed sales pipeline within the CRM system.
- Ensure all opportunities, activities, forecasts, and customer interactions are documented according to company standards.
- Provide regular sales forecasts and market intelligence to management.
- Comply with all company sales processes, KPI requirements, and reporting standards.
Internal Collaboration
- Work closely with Operations, Product Management, Quality, and Customer Service teams to deliver healthcare-specific solutions.
- Engage healthcare subject matter experts during customer opportunities and strategic projects.
- Support knowledge sharing and mentoring of sales colleagues regarding Healthcare & Life Science market opportunities.
- Participate in industry events, healthcare trade fairs, and customer networking activities.
What You Bring:
- Minimum 5 years of Business Development/Sales experience within Healthcare & Life Sciences, Medical Devices, Pharma, Biotech, or Healthcare Logistics.
- Proven track record of achieving or exceeding sales and growth targets.
- Strong understanding of the Healthcare & Life Sciences market, including regulatory and quality requirements.
- Knowledge of GDP-compliant, temperature-controlled, and healthcare logistics solutions is highly desirable.
- Excellent relationship-building and communication skills with the ability to engage stakeholders at all levels.
- Ability to develop new business opportunities, manage strategic accounts, and drive profitable growth.
- Self-motivated, results-driven, and able to work independently while collaborating across functions.