Insurance Customer Service Representative
Requirements at a glance
Insurance Customer Service Representative at Claytonhomes is a role based in Knoxville, TN. The posting asks for 2+ years of experience. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Workday.
- Experience
- 2+ years
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Workday
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Answer inbound phone calls from customers, insurance companies or other departments. Process policies daily from Insurance New Loans Queue. Monitor and process requests in Titan Estimates queue to prepare insurance estimates and quote documents for other departments. Contact customers via phone for Welcome Calls. Assist insurance agents in the Sales Queue by calling customers. Process website quote requests for loan customers through website quote queue.
Must have ability to communicate effectively both oral and written. Must have ability to multi-task in a fast paced work environment. Must have demonstrated ability to organize and manage time effectively. Prefer to have call center / phone experience or equal customer service experience from other industries. Minimum 2 year degree preferred but not required.
Business Unit -
21st Mortgage