Environmental Services and Event Support Lead
Seattle, WAFull TimePosted Nov 3, 2026
Requirements at a glance
Environmental Services and Event Support Lead at Seattle Art Museum is a full-time role based in Seattle, WA. The posting mentions a high school diploma or GED. It does not mention visa sponsorship. Key skills include Excel and Customer service. Applications are submitted through Lever.
- Education
- High school diploma or GED (mentioned)
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Lever
Skills in this posting
- Excel
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
ABOUT THE ROLE
The Environmental Services and Event Support Lead is responsible for the coordination of and active execution of cleaning and activity support across all sites. This role serves as functional shift supervisor for other Environmental Services Technicians assigned to their shift.
ABOUT SAM
As SAM heads into its second century, we are boldly reimagining what we can and should be. Our goal is to be a model for the future of museums - a bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. Embracing new ways of engaging communities and seeking innovative partnerships - all while keeping art and community at the center of what we do. This ambitious effort represents a transformative shift and radically redefining how art museums operate. This is a pivotal moment for SAM, and we are seeking great talent to join us on our journey. Working at SAM is not just a job—it's a chance to be part of a vibrant, creative community.
RESPONSIBILITIES
Environmental Services
- Perform daily janitorial duties and general cleaning associated with various shift assignments of the facility, including but not limited to, cleaning, dusting, mopping, polishing of bathroom fixtures, counters, doors, furniture, high and low surfaces, partitions, sinks, showers, stainless steel, tables, walls, woodwork, and washing of mirrors, glass, and windows
- Stock all necessary supplies in restrooms and throughout the facility
- Work in accordance with facility standards and procedures
- Provide emergency spill response, environmental remediation, hazardous waste disposal, and industrial cleaning
- Pick up, transport, and removal of compost, recycling, and waste
- Perform hard surface floor care including dust mopping, sweeping, and wet mopping
- Complete carpet and upholstery care including spot cleaning, vacuuming, and use of carpet extractor
- Operate cleaning equipment such as battery-powered electric and manual equipment, gas and electric blowers, mechanical floor polishers and scrubbers, brooms, dusters, vacuums, and wet mops
- Clean and maintain carts, equipment, and storage areas associated with position
- Demonstrate knowledge and skill in the safe use and operation of chemicals, equipment, and cleaning techniques necessary to maintain established safety and quality standards
- Inspect assigned work areas and report per departmental procedures any burnt-out lights, non-working fixtures, graffiti, or minor damage such as scratches, gouges, and marks
- Support the Security Department by immediately reporting anything out of the ordinary regarding the condition of the art and the integrity of locked or alarmed spaces
- Provide support during periods of severe weather, building emergencies, and evacuations
- Perform various manual tasks such as operating automatic floor scrubber, buffer, burnisher, and John Deere Gator vehicle
- Monitor supplies, equipment, and reports needs to supervisor
- Perform audits and monitor museum spaces to ensure proper cleaning practices are being carried out in alignment with departmental standards
- Provide shift-based supervision, guidance, and instruction as needed to Environmental Services and Event Support Technicians
Event Support
- Actively monitor the events calendar and social tables
- Work with team to ensure spaces are set up properly for all events by designated times
- Maintain radio connection to event coordinators, security and other staff for the duration of the event to ensure timely responses for calls requesting departmental support
- Coordinate the movement of equipment and materials during set up and break down of events, ensuring that events are set-up in a timely manner and according to specifications
- Supervise and support the cleaning of event location prior to, during, and after event, including trash and recycling management, cleaning and tidying, restroom maintenance, spill response, and general upkeep
- Perform or direct room conversions according to written floor plans including setting or removing tables, chairs and other in-house furniture
- Ensure furniture storage areas are organized
- Clean and monitor event furniture and remove broken furniture from inventory
- Utilize safe PPE and lifting practice and procedures as directed
Other Duties
- Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer service—creating positive, meaningful experiences for all visitors, every time
- Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM’s work
WE ARE LOOKING FOR
Required Qualifications
- High School Diploma or equivalent combination of education and experience
- Two years of experience in janitorial/environmental services in a commercial, institutional, hospitality, or healthcare setting
- Orientation towards customer service
- Ability to maintain and operate environmental services equipment
- Environmental services and housekeeping skills
- Ability to understand, read, write and speak English clearly in person and over radio system
- Communicate reliably via email and text messaging
- Ability to learn policies and procedures as applicable to Environmental Services duties and knowledge of the protection and preservation of works of art
- Adept at self-initiation and working with autonomy as well as part of a team
- Ability to interact with the public and with co-workers professionally and tactfully
- Basic computer literacy
- Ability to pass and maintain security background check clearance
Preferred Qualifications
- Prior supervisory experience
- Prior experience with floor care maintenance
FSLA Status: Full Time, Non-exempt
Reports To: Facilities Operations Assistant Manager
Work Location: Seattle Art Museum Downtown
Reports To: Facilities Operations Assistant Manager
Work Location: Seattle Art Museum Downtown
WORK CONDITIONS
- Work areas are primarily inside, in a climate-controlled environment with moderate background noise. Workspaces may include outdoor areas. Position involves working with biohazards, hazardous chemicals, and cleaning agents.
- Approximately 20% of time is spent stationary while working at a desk. Balance of time (approximately 80%) is spent moving around the work area. Occasional extended periods of standing may be required when assisting at Museum events.
- Clear and effective verbal and written communication with trustees, the public, and co-workers is necessary.
- Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.
- Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.
- Ability to transport up to fifty (50) pounds of equipment and supplies.
BENEFITS
Benefits include a fully employer paid HMP medical plan or an employee contribution PPO plan, dental, vision, and basic life insurance/LTD/AD&D, Flexible Spending Account, Short Term Disability, Supplemental Dental Insurance and participation in SAM’s 403b retirement plan.
Following 1 year of service and 1,000 hours worked, SAM makes a discretionary 3% employer contribution regardless of participation and provides an employer match program. Historically, this contribution has been made annually.
Additional benefits include paid time off for vacation, PSST, bereavement leave, and jury duty, 14 scheduled holidays, 1 paid floating holiday, a subsidized unlimited Orca card, onsite fitness facility, and an EAP. FT Staff also receive a Patron level membership to SAM, a Tier III membership to the American Alliance of Museums and discounts to museum shop and programming.
ACCOMODATION
The Seattle Art Museum will consider reasonable accommodations for all employees with disabilities to perform the essential functions/duties of this position. If you need an accommodation during the application or interview process, please contact hr@seattleartmuseum.org. For candidates, we ask that, if possible, you wait until you're invited to a screen, online technical assessment or interview before requesting an accommodation.
SAM is proud to be an equal opportunity employer and we are committed to fostering a respectful, inclusive, and welcoming workplace for all employees and volunteers. Guided by our mission to connect art to life and engage diverse communities, we strive to create a sense of belonging for all of the communities we serve. All qualified candidates will receive consideration for employment without regard to race, national origin, marital status, sexual orientation, gender identity, disability, military status, or any other protected characteristic
Not sure you check every box? Research shows that candidates from underrepresented backgrounds often only apply if they meet 100% of the criteria. If you believe you could excel in this role, we encourage you to apply!