Service Associate
Requirements at a glance
Service Associate at The Bippus State Bank is a role based in Huntington, IN, USA. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Paylocity.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Paylocity
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Description
This position handles routine financial transactions and assists customers with a variety of service requests. This role will:
· Perform traditional teller transactions
· Answer and direct incoming phone calls
· Assist customers with online and mobile banking
· Process stop payments and check orders
· Proactively establish rapport with clients
· Identify customers’ needs, suggest and explain solutions
· Understand, promote and advise on the bank’s products, services and electronic delivery channels
· Answer customers’ questions and resolve customer problems confidently
· Maintain a professional manner and appearance
· Maintain a high level of confidentiality concerning customers’ accounts and information
· Assist other departments as necessary
Full Time: 40 hours/ week
Monday - Friday 8:15 AM – 5:00 PM
Rotating Fridays until 6:00 PM
Saturday (rotating) 8:15 AM – 12:00 PM
Requirements
· High school or equivalent (required)
· Banking experience (preferred)
· Sales or customer service experience
· Technology proficiency
· Attention to detail
· Ability to work well with others in a team environment