Responsibilities

The main responsibilities of the job are:

• Support the technical sale of Titan.ium product and services at selected named accounts or projects, alongside the sales manager.
• Act as the primary technical liaison between the customer and the company ensuring timely, high-quality responses to technical and business-related needs and concerns.
• Play an active role in the sales team throughout the sales process and the ongoing customer relationship by offering technical sales support in a variety of complex or comprehensive activities.
• Work alongside the team to provide the technical statement of compliancy responses for RFP and RFIs together with the Central Bid Desk.
• Generate customer Solution Overview documents to be included in the offers.
• Manage the Proof of Concepts and workshops with customers
• Participate in providing feedback to Product Management and Engineering regarding customer functional requirements

Skills Requirements

Telecommunications

• Knowledge of Telecommunications Network Equipment operations
• Ability to draw out call flows and sequence diagrams and knowledge of the protocol specifications.
• Understanding of telephony concepts from the Core, the Edge and the Provisioning side of the carrier’s architecture, including 5G and legacy 2G/3G/4G networks.
• Knowledge of at least two of the following signalling protocols: HTTP2, ENUM, SIP, Diameter, SS7.

Infrastructure and Operations

• Understanding of the technical requirements tied to Cloud Computing and Virtualization: Kubernetes, Helm, CNF, NFV, OpenStack, KVM, VMware, etc.
• Understanding software packaging, the OS operations and upgrades, and Linux Operating System
• Knowledge on OA&M concepts and operations like backup/restore, KPIs, monitoring, alarms etc.
• Knowledge on Security or Analytics is a plus.

Soft Skills:

• Excellent writing skills. Ability to describe technical concepts or product architecture in formal documents.
• Languages: Fluent in English.
• Capable of operating in a multi-country and multi-cultural environment
• Team player
• Independent and self-driven

Qualifications and Experience

• Four-year Engineering degree in a related technical field preferred, ideally Telecommunications, Computer Science, Information Technology. (if no degree then based on experience)
• Significant proven experience with the technology
• Ideal experience coming from working at carrier core network group or telecom network equipment vendors that sell into the carrier core network team
• Certificates on Linux, Virtualization, Kubernetes or Security would be a plus