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Aisles & Abroad

Fully Remote | Customer Service – Booking Travel

Baltimore, MarylandPosted Nov 10, 2026

Requirements at a glance

Fully Remote | Customer Service – Booking Travel at Aisles & Abroad is a role based in Baltimore, Maryland. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Lever.

Visa sponsorship
Not mentioned in the posting
Application platform
Lever

Skills in this posting

  • Customer service

Extracted automatically from the job description. Confirm details in the full posting below.

Job Title: Customer Service – Booking Hotels | Work From Home
Job Type: Flexible Schedule | Remote Work
 
About Us:
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
 
Position Overview:
We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
Comprehensive training and ongoing support are provided to help you succeed.
 

Excited to help clients book amazing hotel stays?

Apply today and become part of the team!

Key Responsibilities:

  • Assist clients in selecting and booking hotel accommodations
  • Provide accurate information on hotel amenities, pricing, and availability
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
  • Maintain detailed and accurate records of client interactions and bookings
  • Collaborate with team members to ensure seamless client experiences
  • Stay updated on hotel offerings, travel trends, and industry changes
  • Attend virtual training sessions and team meetings

    • Requirements:

  • Strong communication and customer service skills
  • Friendly, professional demeanor and positive attitude
  • Comfortable working independently and managing time effectively
  • Basic computer skills and a reliable internet connection
  • Interest in travel and helping clients plan memorable stays
  • Previous experience in customer service, hospitality, or sales is a plus but not required

    • What We Offer:

  • Flexible, remote work environment
  • Full training and access to industry resources and tools
  • Supportive team culture and mentorship
  • Income-earning possibilities based on performance
  • Exclusive travel discounts and perks through industry partners
  • Personal and professional development opportunities

    • Keep exploring

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