Patient Service Representative
Requirements at a glance
Patient Service Representative at Dental Care Alliance is a role based in US-VA-Annandale. The posting mentions 2+ years of experience. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through iCIMS.
- Experience
- 2+ years (mentioned)
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- iCIMS
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Overview
Dental Associates of Northern Virginia is looking for a Patient Service Representative in Annandale, Virginia to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
What we offer:
- Pay: min$18-max$25 per hour
- Full time: Monday, Wednesday and Friday 8am-4pm, Tuesday and Thursday 9am-5pm
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Qualifications
- 2 years experience working in a dental, medical, or other health-care office
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience answering telephone
- Must have exceptional customer service skills
Legal Disclaimer:We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.