Service Appointment Coordinator
Requirements at a glance
Service Appointment Coordinator at Smith Haven Chrysler Jeep Dodge Ram is a role based in Saint James, NY, USA. It does not mention visa sponsorship. Applications are submitted through Paylocity.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Paylocity
Extracted automatically from the job description. Confirm details in the full posting below.
Description
Smith Haven Chrysler Jeep Dodge Ram is seeking a BDC Service Scheduler / Service Appointment Coordinator We are a very busy dealership with plenty of earning opportunity! BDC/Receptionist Experience a Plus but not necessary, we will pay to train!
Monday - Friday 9am-5pm Schedule! Weekends off!
***This is a commission based job***
An employee in this position will earn a base weekly salary plus commission!
Responsible for:
- Logging potential customer information into computer system
- Setting service appointments with existing and potential customers
- Fielding phone call and email inquiries coming into the dealership
- Following up with customers after visiting the dealership
- Work closely with sale and service departments to create a pleasant customer experience
This is an exciting opportunity to join a great company with generous employee benefits and a great work culture! Benefits include access to:
- Medical, Vision and Dental Plans!
- 401K Plan with Employer Match!
- Free College Education through Stellantis Degrees at Work Program!
- Paid on the job Training!
Requirements
- Strong, efficient communication skills via phone and email
- Effectively manage assigned leads according to our process
- Set and confirm service appointments with customers
- Work with sales/service staff to coordinate follow up appointments
- Exhibit a strong sense of urgency
- Ability to engage with our customers in a friendly manner
- Strong written and verbal communication skills
- Ability to handle rejection and rudeness in a calm, professional manner
- Strong time management and organization skills