HOTEL CONCIERGE - Wyndham Grand Pittsburgh
Requirements at a glance
HOTEL CONCIERGE - Wyndham Grand Pittsburgh at Blue Sky Hospitality Solutions is a full-time role based in Pittsburgh, PA. The posting asks for a high school diploma or GED. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Breezy HR.
- Education
- High school diploma or GED
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Breezy HR
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
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- HOTEL CONCIERGE - Wyndham Grand Pittsburgh
About the Hotel Concierge Position
Our hotel is looking for a Hotel Concierge to join our team. As a Hotel Concierge, you’ll be responsible for ensuring our guests have an excellent experience while staying with us. From greeting them when they first arrive to recommending things to do in the area and assisting with various bookings and reservations, you’ll play a crucial role in making sure their stay is a success.
Excellent customer service skills and a desire to help our clients are a must. You’ll also need a go-getter attitude and a willingness to familiarize yourself with both our hotel and community at large.
Hotel Concierge Responsibilities
- Greet guests as they arrive at the hotel
- Check guests in, providing directions to the elevators, their rooms, and other amenities
- Provide assistance to clients as needed, making recommendations or giving guidance
- Assist guests in booking dinner, transportation, or similar reservations
- Answer phone and web inquiries, taking reservations
- Resolve customer complaints
- Perform administrative duties including processing payments, sorting mail, and managing deliveries
Hotel Concierge Requirements
- [1+] year of experience as a Hotel Concierge
- High school diploma required, BA in hospitality or related field preferred
- Superb customer service and communication skills
- Excellent multitasking and organizational skills in a fast-paced environment
- A professional appearance
- Strong problem-solving skills
- Team-player mindset