Specialista správy zákaznické péče
Requirements at a glance
Specialista správy zákaznické péče at Kiongroup is a role based in Pohořelice, Czechia. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Workday.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Workday
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
We offer:
Place of work is:Regional Distribution Centre (RDC), CTP Park - Průmyslová 1507, Pohořelice
-Reporting to: Order Management department manager
-Small team of 12 colleagues
-3-month probation term, 40 hours a week
-Flexible working hours
-25 days holidays
-Holiday / Christmas bonus
-Life pension contribution from the company
-Cafeteria
-Meal vouchers
Tasks and Qualifications:
Qualifications
-5- year experience in customer service
-Solid user experience based on SAP, MS-Office
-Basic understanding of export procedures
-Fluent in English, German is an advantage
-Good communication skills, team player
-Proactive way of working / “can do” approach
-Independent, open minded, positive mind spirit personality
-Flexibility
Tasks
-Fast handling of customers’ queries related to their orders or inquiries
-Competent and reliable contact for all sales-related customer requests &complaints with the necessary coordination in the relevant specialists’ areas
-Communication across the company structure to clarify customers’ queriesor secure material demands
-Day-to-day order flow follow up
-Issuing invoices / credit notes / customer reports
-Return orders handling
-Preparation of export documents and coordination export procedures withcustoms or customs agent