Union Bank

Retail Loan Operations Officer

Williston, VT, USAPosted Nov 10, 2026

Requirements at a glance

Retail Loan Operations Officer at Union Bank is a role based in Williston, VT, USA. The posting asks for 3+ years of experience and a bachelor's degree. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Paylocity.

Experience
3+ years
Education
Bachelor's degree
Visa sponsorship
Not mentioned in the posting
Application platform
Paylocity

Skills in this posting

  • Customer service

Extracted automatically from the job description. Confirm details in the full posting below.


Description

This position may be performed at different branch locations based on office availability. 


Union Bank has called Vermont home since 1891 — and we’re proud of our local roots. We’re a modern, community-focused bank where people come to grow their careers and make a difference. We offer strong benefits, support continuing education, and believe in promoting from within. If you’re looking for purpose, opportunity, and a team that cares, you’ll find it here!


What are we looking for?

As a Full-Time Retail Loan Operations Officer, you will oversee all mortgage and consumer lending operations, including processing, underwriting, closing, credit bureaus, and property valuations. Manage resources to ensure high-quality customer service, accurate and correct loan documentation, compliance with all regulations and laws, and efficient delivery of products and services, to increase bank profitability. Oversee Retail Loan Policy, Retail Loan Procedure Manual, Vendor selection, and Service Standards design and adherence. Contribute to loan product development, compliance, and loan systems. Manages, trains, and coaches the Retail Underwriting Manager, Loan Processing Manager, and Closing Manager.


Why work with us?

You can enjoy the following perks:

· Generous Paid Time Off

· Health, Dental, and Life Insurance

· Partially paid Short and Long-Term Disability

· Company-matched 401K retirement account

· Bankers’ hours

· Paid Federal Holidays

Requirements

  

1. BA or BS in Business Management or related field.

2. Minimum 5 years of residential lending experience.

3. Minimum 3 years of personnel management, including the ability to motivate and lead.

4. Extensive consumer and mortgage loan product knowledge and experience with secondary market, in-house, equity, land and construction loans.

5. Extensive knowledge and experience of loan origination and pricing systems.

6. Extensive knowledge of the consumer and residential loan process: application, processing, underwriting, closing and servicing.

7. Experience with Retail Loan Policy and Retail Lending Procedures.

8. Ability to review and approve Contracts.

9. Responsible for keeping up to date with pertinent banking regulations and banking principles.

10. Software Utilized: JHA Silverlake, Microsoft Office & Teams, Encompass, Optimal Blue, SimpleNexus, Surefire.


Salary Description:  $85,000-$125,000 / annually


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