Market Manager (Malaysia)

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your main duty in flying with us

• Acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationships with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin
• Monitor and improve price competitiveness and room inventory availability at all times
• Support related departments on customer bookings
• Accountable to fulfill SLA, achieve its own KPI target and achieve overall hotel department’s target and KPI
• Review and evaluate hotel performances and improve business production to hotel partners
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings
• Support and participate in the company’s campaign / tactical promotion projects
• Invite & sign hotels on special agreements to improve margin and competitiveness
• Conduct presentations/workshops to hotel partners to strengthen the overall relationship

Mandatory belongings that you must prepare

• Minimum 3 years of experience in sales, business development, or account management, preferably within the OTA, B2B Travel Distribution, or e-commerce industry
• Proven ability to build long-term partner relationships, negotiate effectively, and collaborate with internal and external stakeholders
• Strong analytical, planning, and execution skills, with excellent English communication, proficiency in Google Workspace and Microsoft Office
• Ability to develop creative sales solutions, solve problems effectively, and demonstrate resilience in a dynamic business environment

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.