Family Services Specialist I/II
Requirements at a glance
Family Services Specialist I/II at Oklahoma Human Services is a role based in Pauls Valley, OK. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through JazzHR.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- JazzHR
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Family Services Specialist I/II
This position is located in Pauls Valley, Oklahoma.
Annual Salary:
- Level I H14A: $37,440.00 + Full State Employee Benefits
- Level II H14B: $40,248.00 + Full State Employee Benefits
Travel is Occasional. Must possess a valid driver's license and maintain required car insurance.
Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid).
Minimum Qualifications:
Level I:
- Education and Experience requirements consist of two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment;
- OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
- Education and Experience requirements consist of a bachelor’s degree;
- OR an associate’s degree plus two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment
- OR an equivalent combination of education and experience, substituting one (1) year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree;
- OR two (2) years of experience as a Family Services Specialist.
Job Responsibilities
- Manages a caseload and provides services for individuals and their families.
- Evaluates the needs of individuals and families and make referrals to community resources.
- Assesses the needs of individuals and determines eligibility for specific programs.
- Interviews clients by phone or in an office setting.
- Compiles data, complete documentation, and enters data electronically to determine eligibility.
- Participates in individual and staff conferences and committee work as assigned.
- Must attend all mandatory training associated with the position.
- Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality.
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If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service
Announcement Number: 26-BC272
83000933/JR67477