ACS Front Desk Services
Requirements at a glance
ACS Front Desk Services at French Consulting is a role based in Ansbach, Germany. The posting mentions 1+ year of experience. It does not mention visa sponsorship. Key skills include Excel and Customer service. Applications are submitted through JazzHR.
- Experience
- 1+ year (mentioned)
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- JazzHR
Skills in this posting
- Excel
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
We are looking for individuals who want to join our talented and professional Team in Ansbach, Germany
JOB OPENING
- Title: ACS Front Desk Services
- Location: Ansbach, Germany
- Start Date: Immediately
- Job-Type: Part-Time On-Call (PTOC) = Substitute and replacement personnel for planned and unplanned absences at the administrative office. Personnel should be available on short notice.
JOB DESCRIPTION
- Performs ACS Reception Desk tasks, to include assisting and referring customers, scheduling appointments and class registrations, and maintaining active and historical customer records
- Maintain and update community resource databases and coordinate with ACS staff and community agencies to ensure accuracy
- Maintain client tracking databases, document customer interactions, and produce monthly statistical reports and activity summaries
- Prepare official correspondence and administrative documents, maintain both internal and community calendars, and inter-office schedules
- Maintain resource libraries, bulletin boards, and informational displays
- Promote the use of the Interactive Customer Evaluation (ICE) system, collect and track customer feedback data, compile monthly service statistical reports, and support quality assurance initiatives
- 2 years of customer service experience
- Experience with Microsoft Excel, Word, and Adobe
- 1 year of experience with front-facing customer service duties
- Must have a flexible schedule to cover shifts between 8:00 AM and 5:00 PM, Monday through Friday
Location
French Consulting is considering individuals currently (or soon to be) located within commuting distance of the job location.
DOCPER/SOFA/Logistical Support Status
This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.
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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.