Receptionist Scheduling Coordinator - Baptiste Orthodontics

At Rock Dental Brands, we believe great dentistry starts with passionate people who love what they do! We're committed to empowering dental professionals to deliver exceptional patient care, grow their careers, and make a meaningful impact in the communities they serve. When you join our team, you're joining a culture that puts people, patients, and possibilities first. 

The Receptionist Scheduling Coordinator at Baptiste Orthodontics serves as the first point of contact for patients, visitors, and callers. This role is essential in creating a welcoming, organized, and professional experience while supporting the daily administrative operations of the office. You'll work hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.

Must Haves:

• A good attitude, must be someone who genuinely enjoys helping people.
• Friendly, professional, and welcoming demeanor
• Reliable attendance and punctuality
• Ability to receive feedback and adapt quickly

A few specific duties:

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• General housekeeping and maintain office stock levels as needed.

Skills

• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently.
• Accept constructive criticism
• Conflict resolution and problem-solving and team Player
• Bilingual Spanish nice to have

Qualifications:

• High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic Computer skills

Qualities We Look For:

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs. And, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following:

Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.

Support your Health & Well-being: flexible health and insurance options, Employee Assistance Program, and complimentary orthodontic treatments that help you and your family stay on track.

Life Balance: Paid time off and holiday pay

Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions.