Administrative Assistant
Kalamazoo, MichiganFull TimePosted Feb 20, 2020
As a Home Sweet Home In-Home Care “Administrative Assistant” your responsibilities include but are not limited to the following:
Responsibilities:
- Client satisfaction/retention
- Answer inbound calls
- Assist with timesheets and prepare payroll
- Prepare billing
- Track and report training, supervisory/monitoring/quality visits
- Data entry, filing and other clerical duties
Qualifications:
- Valid driver’s license and reliable transportation
- Ability to work independently
- Excellent communication and listening skills
- Must possess basic computer skills and have understanding of Microsoft programs
- Compassionate, patient and caring in nature
- Able to work in a stressful environment
- Must be physical and mentally fit to handle the demands of caregiving
- Must be knowledgeable of company policies and procedures
- Ability to coach caregivers to bring about positive behaviors
- Ability to resolve client complaints resulting in total client satisfaction