Westernunion

Senior Analyst Escalations, Customer Care

PHL - Quezon CityPosted Jun 23, 2026

Requirements at a glance

Senior Analyst Escalations, Customer Care at Westernunion is a role based in PHL - Quezon City. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Workday.

Visa sponsorship
Not mentioned in the posting
Application platform
Workday

Skills in this posting

  • Customer service

Extracted automatically from the job description. Confirm details in the full posting below.


High school degree required, college degree or equivalent preferred.  Must have strong verbal and written English skills. Must have 2-3 years previous experience in Call Centre industry preferably with a supervisory capacity.  Strong ability to solve problems while focusing on excellent customer service.  Competent in providing constructive feedback, strong analytical skills and logical thinker with effective time management skills and ability to multi-task.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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