Junior Systems Engineer

Role purpose 

Are you passionate about technology and ready to build a strong foundation in IT and Information Security?
We're looking for a highly motivated and capable Junior Systems Engineer to join our dynamic IT & Infosec
team!
As a Junior Systems Engineer, you'll be at the heart of our technology operations—working on real-world
challenges that impact system performance, security, and compliance. You’ll gain hands-on experience with:
• System availability and uptime monitoring
• Security best practices and system hardening
• Patch management and compliance support
• IT asset management and vendor coordination
You’ll collaborate closely with our experienced InfoSec team and grow your skills in a fast-paced, supportive
environment.
If you're driven, detail-oriented, and excited to develop a career in IT and cybersecurity, we’d love to hear from
you!

Key accountabilities

System Administration & Support

• Provide daily support for user systems, servers, and applications
• Administer and monitor Windows & Linux systems
• Handle system performance checks and incident resolution
• Manage user accounts and permissions (Active Directory)

Patch & Vulnerability Management

• Collaborate with InfoSec to fix vulnerabilities
• Monitor reports and assist in remediation
• Track and document patch compliance

System Hardening & Security

• Apply secure configurations to systems and devices
• Ensure antivirus, endpoint protection, and firewalls are in place
• Support secure access and disposal practices

Monitoring & Logging
• Monitor logs and alerts for health, security, and performance
• Set up and maintain system logging
• Analyze logs for incident detection and root cause analysis

Network & Infrastructure Management
• Assist in troubleshooting network issues (IP, DNS, DHCP, VPN)
• Support LAN/WAN, firewall, switch, and VPN management
• Ensure connectivity uptime and performance

Lifecycle & Inventory Management• Manage hardware/software lifecycle from setup to disposal
• Maintain inventory of assets, licenses, and warranties
• Track support cases and coordinate with vendors

Vendor & Contract Management• Liaise with vendors for support, licensing, and escalations
• Oversee third-party service coordination and secure disposals

Documentation & Compliance• Keep system documentation updated (configs, procedures, architecture)
• Support audits and compliance efforts (ISO 27001, SOC 2, etc.)

Process Improvement & Collaboration• Contribute to automation and security improvements
• Work with DevOps, InfoSec, and other teams on compliance and tech needs

Skills and Experience
• Microsoft Certified: Microsoft 365 Administrator or similar
• CompTIA Security+, Network+, Server+
• Red Hat Certified System Administrator (RHCSA) or RHCE
• ITIL Foundation Certification
• Knowledge of ISO 27001, SOC 2, NIST, or other security standards
• Solid knowledge in both Windows and Linux operating systems
• Basic Knowledge in PowerShell, Bash, or other scripting languages is a plus
• Familiarity with networking fundamentals and system security practices
• Exposure to IT ticketing systems and asset management tools (e.g., Snipe-IT)
• Strong analytical and problem-solving skills with attention to detail
• Ability to handle multiple tasks in a fast-paced and security-driven environment

Education
• Bachelor’s degree in computer science, Information Technology, or any degree.