Service Desk Analyst
Requirements at a glance
Service Desk Analyst at Omniscius Consulting is a role based in Arlington, VA. It does not mention visa sponsorship. It lists a Secret clearance requirement. Key skills include Customer service. Applications are submitted through JazzHR.
- Visa sponsorship
- Not mentioned in the posting
- Security clearance
- Secret
- Application platform
- JazzHR
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Our client is seeking Service Desk Analysts to provide IT support for a client.
Responsibilities:
Resolve technical issues through various communication channels.
Install, maintain, and troubleshoot IT hardware and software.
Document and manage customer requests using ticketing systems.
Provide exceptional customer service and technical support.
Qualifications:
Bachelor’s Degree or equivalent.
2-5 years of IT support experience.
Strong troubleshooting, problem-solving, and customer service skills.
Active DoD Secret Clearance.
- When joining, you must possess an IAT level II certification in ACTIVE status:
- CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND or SSCP