Senior Claims Examiner
Requirements at a glance
Senior Claims Examiner at Penna Lumbermens Mut Ins Co is a role based in Philadelphia, PA, USA. The posting asks for 10+ years of experience. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Paylocity.
- Experience
- 10+ years
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Paylocity
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Description
Pennsylvania Lumbermens Mutual Insurance Company
Position: Senior Litigations Claims Examiner Department: Claims
Reports To: Litigations Claims Manager
Position Summary: The successful candidate for this position facilitates, coordinates and expedites the handling of all high-severity casualty claims and controls PLM’s largest exposure cases in a prompt, fair and equitable manner.
Essential Functions and Responsibilities:
- Establishes accurate reserves in timely fashion.
- Determines verification and scope of coverage.
- Assists other unit members with settlement evaluations.
- Handles all complicated litigation and ensures trial preparation with attorneys.
- Attends mediation and settlement conferences.
- Analyzes insurance contracts.
- Communicates with the public.
- Maintains an appropriate diary date on files under direct supervision.
- Ensures that a file is proceeding towards a prompt, fair and equitable claim settlement.
- Directs responsibility for supervision of all subrogation and arbitration handling.
Requirements
Knowledge and Skills:
- 10 years experience in casualty claims.
- Knowledge of MS Office.
- Prior supervisory experience helpful.
- Basic knowledge of various applicable state law systems.
- Strong understanding of the litigation process.
- Above average reading comprehension and math skills.
- Ability to deal with a variety of personalities.
- Ability to handle difficult situations, including upset policyholders in a courteous and professional manner.
- Experience controlling expenses.
- Proficient negotiation skills.
- Strong oral and written communication skills.
- Strong analytic skills and ability to pay close attention to detail.
- Strong customer service skills.
- Ongoing training through the Insurance Institute of America.
- College degree preferred.
Physical Requirements:
- Ability to hear
- Ability to speak clearly
- Ability to write