Velocity Network

Customer Service Representative

Erie, PA, USAPosted Jul 30, 2026

Requirements at a glance

Customer Service Representative at Velocity Network is a role based in Erie, PA, USA. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Paylocity.

Visa sponsorship
Not mentioned in the posting
Application platform
Paylocity

Skills in this posting

  • Customer service

Extracted automatically from the job description. Confirm details in the full posting below.


Description

Velocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound and outbound sales calls. In addition, responsibilities will include providing exceptional customer service in the areas of bill inquiries, service issues, payments, and handling equipment returns.


VNET offers an outstanding work environment and a competitive compensation and benefits package including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts/Section 125 Plan
  • 401(k) Savings Plan with a company match
  • Life Insurance
  • Short Term Disability Insurance
  • Paid Time Off
  • Sick Time
  • Paid Holidays
  • Employee Assistance Program
  • Free Parking
  • On-Site Fitness Facility

If you’re looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit!
 

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