IT Analyst
Requirements at a glance
IT Analyst at SOUTH COLLEGE is a role based in KNOXVILLE, TN, USA. It does not mention visa sponsorship. Key skills include Project management. Applications are submitted through Paylocity.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Paylocity
Skills in this posting
- Project management
Extracted automatically from the job description. Confirm details in the full posting below.
Description
IT Analyst
Benefits
- Front Loaded PTO
- Tuition Assistance
- Medical, Dental, Vision
- 401(k) – with Employer Contribution
South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
Over 20,000 Students
11 Campuses
Competency Based Education
Online
IT Analyst Responsibilities:
- Own the IT onboarding and offboarding process, ensuring new employees receive the required hardware, technology, accounts, and documentation.
- Collaborate with all relevant departments to ensure the onboarding and offboarding processes are efficient.
- Maintain a complete and accurate inventory of institutional IT assets, including hardware, software, and peripherals.
- Manage software approval workflow and associated documentation.
- Manage lifecycle processes for all technology assets, including procurement, deployment, replacement, and decommissioning.
- Own all software license management activities, including renewal tracking, compliance oversight, and vendor coordination. (Zoom, Microsoft, Adobe)
- Manage IT vendor relationships.
- Manage and monitor IT costs for all IT services, hardware, and software to ensure financial accountability and budgeting accuracy.
- Own the IT documentation process by creating, updating, and maintaining comprehensive documentation for systems, processes, and institutional IT standards.
- Own the IT software and hardware procurement process, including requests, approvals, purchasing coordination, and tracking.
- Own the Software Approval process, coordinating with requestors, IT leadership, and functional stakeholders to evaluate, approve, and document software solutions.
- Support IT initiatives and projects assigned to ensure consistent standards across all technological operations.
- Collaborate with IT staff and institutional stakeholders to ensure accurate information, consistent processes, and reliable service delivery.
- Complex Cognitive activities
- Advanced verbal and written communication often in stressful situations involving students or co-workers
- Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace
Requirements
Education:
- Bachelor’s degree in information technology, Computer Science, or a related field preferred.
Experience:
- Five years of proven experience in IT operations, IT procurement, IT project management, IT service desk, or a related role