Seasonal Customer Service Representative (Retail account)
Iloilo City, PHTemporaryPosted Jul 15, 2026
Requirements at a glance
Seasonal Customer Service Representative (Retail account) at Fair Trade Outsourcing is a temporary role based in Iloilo City, PH. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Breezy HR.
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Breezy HR
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
- %BREADCRUMB_JOB_OPENINGS%
- Seasonal Customer Service Representative (Retail account)
PLEASE NOTE THAT THIS ROLE IS AN OFFICE-BASED SETUP AND WILL START ON SEPTEMBER 2026
SPECIFIC DUTIES AND RESPONSIBILITIES
The following are the specific duties and responsibilities of the Customer Service Representative(Voice).
- Back order Inquiries
- Billing Questions and Issue
- Cancellation of orders
- Referring to the manufacturer
- Following up on orders or concerns
- Product Inquiries
- Return and exchange questions and processes
- Return requests for faulty products or size issues
- Refunds for items
- Correcting Shipping errors
- Offering Substitutes for items that are out of stock.
- Basic Tech Support for items
- Tracking inquiry
- Warranty request/claim
- Wholesale Inquiries
- Sales
- Payment processing
REQUIREMENTS
- Minimum of 6 months Customer service experience
- Prior knowledge of Retail Ops or similar order processing system is a plus
- Strong communication skills
- Quick learner who can pay attention to detail
- Ability to work well in a team
- Positive attitude and with desire to help customers