Medical Assistant

Medical Assistant (Part-Time)

Stellar Care and Services, LLC
Position Title: Medical Assistant (Part-Time)
Department: Clinical Services/Admin
Reports To: Agency Nurse
Pay Rate: $21.50 per hour
Location: Colorado Springs, Colorado (with travel to program locations as needed)

Benefits:  Paid Time Off Accrual, Holiday Pay, Flexible Schedule

This position is 24-28 hours per week; Monday through Thursday, days/hours worked allows for some flexibility and can be further discussed.

Position Summary

Stellar Care and Services is seeking a dedicated and detail-oriented Medical Assistant (MA) to support the health and medical compliance needs of adults with Intellectual and Developmental Disabilities (IDD). Working directly under the supervision of the Agency Nurse, the Medical Assistant will assist with the development, implementation, and review of medical protocols, conduct medical record audits, coordinate medication management processes, and collaborate with program leadership and direct care staff to ensure compliance with agency policies, regulatory requirements, and best practices in healthcare.

This position plays a critical role in promoting the health, safety, and well-being of the individuals served by Stellar Care and Services while supporting a culture of quality, accountability, and person-centered care.

Essential Duties and Responsibilities

Medical Compliance and Quality Assurance

• Assist the Agency Nurse with developing, reviewing, updating, and implementing medical protocols, procedures, and training materials.
• Conduct routine audits of member medical records to ensure accuracy, completeness, and compliance with agency, state, and regulatory requirements.
• Monitor medical documentation and identify areas requiring corrective action or follow-up.
• Support quality assurance initiatives related to medication administration, health services, and medical documentation.
• Maintain confidential medical information in compliance with HIPAA and agency policies.

Medication Management

• Receive, inventory, and document incoming medications.
• Verify medication deliveries for accuracy and completeness.
• Coordinate the distribution of medications to Host Home Providers, Direct Support Professionals, and authorized personnel.
• Maintain medication tracking logs and ensure proper chain of custody procedures are followed.
• Assist the Agency Nurse in monitoring medication storage practices and compliance requirements.
• Report medication discrepancies, concerns, or potential compliance issues to the Agency Nurse immediately.

Program Support and Collaboration

• Work closely with Program Directors, Coordinators, Direct Support Professionals, Host Home Providers, and contractors to ensure medical requirements are met.
• Assist with communication regarding physician orders, medication changes, appointments, and healthcare follow-up needs.
• Support teams in maintaining compliance with medical protocols and documentation requirements.
• Participate in interdisciplinary meetings as requested to address member health concerns and compliance matters.
• Provide guidance and support to staff regarding medical documentation and healthcare-related procedures.

Health Record Management

• Review physician orders, medication records, consent forms, treatment plans, and health-related documentation for completeness and accuracy.
• Ensure medical records are maintained according to agency standards and applicable regulations.
• Assist with tracking annual medical appointments, laboratory work, assessments, and other healthcare requirements.
• Prepare documentation and records for internal audits, licensing reviews, and quality assurance monitoring.

Training and Education Support

• Assist the Agency Nurse with training staff on medication administration standards, health-related documentation, medical protocols, and compliance requirements.
• Reinforce best practices related to health and safety within agency programs.
• Support onboarding efforts for new employees regarding medical policies and procedures.

Administrative Responsibilities

• Maintain organized medical filing systems, both electronic and paper-based.
• Enter and update medical information accurately within agency databases and electronic record systems.
• Track and follow up on medical compliance deadlines and corrective action items.
• Complete other duties as assigned by the Agency Nurse or agency leadership.

Qualifications

Required Qualifications

• High School Diploma or GED.
• Current Medical Assistant certification or completion of an accredited Medical Assistant program.
• Minimum one (1) year of experience in a healthcare, clinical, or medical office setting.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Proficiency in Microsoft Office applications and electronic record systems.
• Excellent communication and interpersonal skills.
• Ability to work independently while collaborating effectively with multidisciplinary teams.
• Valid driver's license, reliable transportation, and proof of insurance.

Preferred Qualifications

• Experience working with individuals with Intellectual and Developmental Disabilities (IDD).
• Experience with medication administration systems and medication auditing.
• Knowledge of state and regulatory requirements related to community-based services.
• Experience conducting quality assurance reviews or compliance audits.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to sit, stand, walk, bend, and reach throughout the workday.
• Ability to travel to agency sites, provider homes, and community locations as needed. 
• Ability to safely handle and transport medications in accordance with agency procedures.

Work Schedule

This is a part-time position. Work hours may vary based on agency needs, medical compliance activities, and scheduling requirements. Occasional flexibility may be required to support audits, medication distribution, and healthcare-related projects.

Stellar Care and Services Commitment

Stellar Care and Services is committed to providing quality, person-centered supports to adults with Intellectual and Developmental Disabilities. Employees are expected to uphold the agency's values of integrity, accountability, respect, compassion, and excellence in service delivery.