Test Maintenance Coordinator

The Maintenance Coordinator at ShipRock Management is responsible for overseeing the coordination and management of maintenance activities and projects. This position involves entering and organizing work orders, assigning tasks to maintenance staff and subcontractors, and ensuring timely completion of maintenance issues. The ideal candidate will have strong communication and organizational skills, mechanical aptitude, and the ability to work both in the office and on-site as needed.

Key Responsibilities:

• Work Order Management: Enter work orders into Rent Manager, organize and assign tasks to maintenance staff and subcontractors.
• Subcontractor Coordination: Research subcontractor pricing, organize and assign work orders to subcontractors, and ensure timely completion of tasks.
• Client Communication: Communicate maintenance issues and solutions to clients promptly and professionally.
• Field Work: Assist maintenance staff on-site, take pictures, and attend HRA and City Inspections.
• Work Order Closure: Close out work orders in the system, document solutions, and follow up with tenants to ensure satisfaction.
• Security Deposits: Process returns and communication regarding safety deposits.
• Timeliness: Ensure all maintenance tasks are completed in a timely manner, balancing office and on-site work as dictated by workflow.
• Confidentiality: Maintain the confidentiality of client information and sensitive company data, ensuring that all interactions and records are handled with discretion.
• Other Duties as Assigned.

Skills:

• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency in using maintenance management software (e.g., Rent Manager) and Microsoft Office Suite (Excel, Word, Outlook).
• Mechanical aptitude, with knowledge of solving electrical, plumbing, and heating issues.
• Relevant certifications in maintenance management are desirable but not required.

Physical Demands:

• Sitting: Remaining in a seated position for extended periods, usually at least 50–80% of the workday.