Office & Sales Assistant

Office & Sales Assistant at The Latchi Watersports Group

Are you organised, energetic and love the buzz of a vibrant, sun-drenched environment?

Latchi Watersports Centre, a leading provider of exhilarating water activities on the stunning Akamas Peninsula in Cyprus, is looking for a motivated and friendly Office Assistant to join our crew!

If you're ready to swap the mundane for a workplace where the sound of the sea and happy holidaymakers is your daily soundtrack, then this is the perfect wave to catch!

About the Role

This is a dynamic, hands-on role at the heart of our operations. You will be the friendly face and a part of the organisational backbone of our busy watersports centre, ensuring everything runs smoothly from booking jetskis to welcoming high-end yacht charter clients.

Your mission, should you choose to accept it, includes:

• Customer Service Excellence: Greeting clients, handling enquiries in person, via phone and email and providing information about our exciting range of activities (boat hire, diving, parasailing, etc.).
• Master of the Sale: Expertly present and tailor our diverse range of services, helping customers choose the perfect aquatic adventure package.
• Booking Management: Managing and coordinating reservations, actively promoting various services and packages to maximize sales, scheduling activities and processing payments accurately using our booking system.
• Proficient: In cloud-based tools, including Microsoft 365 and Google Workspace.
• Safety & Briefings: Delivering essential map and safety briefings to customers, prior to their departure on boat hires, to ensure they have a safe and enjoyable trip.
• Administrative: Maintaining accurate booking records, organising customer waivers, handling correspondence and supporting the management team.
• Cash Handling: Reconciling daily takings
• Team Coordination: Communicating effectively with our watersports instructors, boat captains and maintenance staff to ensure seamless operations.
  

Who We're Looking For

We are searching for a true team player with a can-do attitude who thrives in a fast-paced environment.

Essential Qualities:

• Age: Must be 18+ and legally eligible to work in Cyprus/EU
• Outstanding Communication Skills: Fluent in English (additional languages are a strong asset!)
• Sales or hospitality experience: You know how to close a deal with a smile!
• Exceptional Organisation: Detail-oriented, with proven ability to multitask and manage time effectively.
• Confidence in Public Speaking: Able to clearly and confidently deliver safety and map briefings to groups of customers.
• Tech Savvy: Proficient in Google and comfortable quickly learning new booking software.
• Positive & Proactive: A friendly, energetic personality who remains calm and professional under pressure.
• Reliable and Flexible: As the watersports business doesn't stop for a siesta!
• Experience: Previous experience in an office, retail or hospitality role is preferred.

Why Join the Latchi Watersports Family?

• Unbeatable Location: Work right on the picturesque harbour in Latchi, Paphos, with the Mediterranean Sea as your office view!
• A Fun Environment: Be part of an enthusiastic, international team that loves the sea and adventure.
• Unique Perks: Opportunity to try out some of our amazing watersports activities!
• Competitive Salary: Remuneration is based on experience and performance.