Payment Center Representative-Bilingual
Requirements at a glance
Payment Center Representative-Bilingual at Graceland Management Services is a role based in Cunningham, KY, USA. The posting asks for a high school diploma or GED. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Paylocity.
- Education
- High school diploma or GED
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Paylocity
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Description
As a Bilingual Payment Center Representative, you'll assist Graceland customers with their accounts. Representatives are responsible for collecting payments, making payment arrangements, providing friendly payment reminders, and other day to day customer relations. All you need is a passion for building connections and helping customers!
- Communicate in a professional manner with customers regarding rental accounts
- Process customer payments
- Discuss acceptable payment arrangements
- Interact internally with various other departments
- Promptly accept inbound calls from customers on a national level
- All other duties as assigned by management
- Hours-10:30 a.m. - 7:00 p.m.
Requirements
- High School Diploma or equivalent
- Excellent customer service skills with prior experience preferred
- Outgoing personality
- Solid computer, grammar and multi-tasking skills
- Strong attention to detail with time management and decision-making skills
- Ability to work comfortably in a fast-paced, high-volume payment center
- Bilingual (English/Spanish)