Call Center Specialist - TOC - HSV
Requirements at a glance
Call Center Specialist - TOC - HSV at HH Health System is a full-time role based in US-AL-Huntsville. The posting asks for a high school diploma or GED. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through iCIMS.
- Education
- High school diploma or GED
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- iCIMS
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Overview
The Orthopaedic Center is looking for a highly motivated Call Center Specialist. This opening is a full-time position averaging 40 hours per week. The Call Center Specialist will answer a high volume of incoming phone calls to the call center in a timely manner. Ability to communicate professionally, both oral and written for clear, legible messages. Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outcoming callers. Direct calls appropriately by transferring and/or taking detailed messages. Schedule appointments according to physician profiles. Some insurance/billing. Assist with any other task assigned. The Call Center Specialist must be able to communicate effectively with patients, TOC physicians and staff.
Qualifications
Education required: HS/GED
Experience: Multi-lined phone experience preferred. Customer Service Representative experience preferred. Some insurance/billing experience preferred
Additional Skills/Abilities:
- Ability to work under pressure, multitask and meet deadlines
- Outstanding organizational and writing skills
- Ability to speak clearly and concisely
- Independent, self-starting and highly motivated
- Proven positive, "teamwork" attitude in work history
About Us
At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.