Account Retention Specialists - Collections & Customer Solutions
Requirements at a glance
Account Retention Specialists - Collections & Customer Solutions at MAJIK Rent To Own is a role based in Huntingdon, PA, USA. The posting asks for 1+ year of experience and a high school diploma or GED. It does not mention visa sponsorship. Applications are submitted through Paylocity.
- Experience
- 1+ year
- Education
- High school diploma or GED
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Paylocity
Extracted automatically from the job description. Confirm details in the full posting below.
Description
4x Best Places to Work in PA (2022–2025)
¡Ahora contratando! Se habla español
Looking for more than just a job?
At Majik, you’ll build real relationships, earn bonuses, and grow your career.
No rent-to-own experience? No problem — we train you.
"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae
Who We Are
We Serve Others
We Do What It Takes
We Own It
We’re passionate about helping employees grow and delivering great customer experiences!
Pay + Perks
- Starting at $16+/hour & Monthly Bonus Potential
- 3 Weeks PTO + Paid Holidays
- 401(k) with Company Match (up to 6%)
- Low-cost Medical, Dental, Vision
- Employee Discounts + Loyalty Rewards
- Career Advancement Opportunities (we promote from within)
- Weekly Pay
- Reimbursement Toward Home & Vehicle Purchase (after 1 year)
- Bilingual candidates may earn additional pay!
- ...and so much more!
What You’ll Do
- Own customer accounts and work proactively to keep them current
- Analyze account activity and determine appropriate solutions
- Communicate with customers, references, and landlords
- Collect and process payments accurately (in-store and field)
- Maintain accurate documentation and account records
- Manage field visits professionally and efficiently
- Resolve customer concerns while protecting company standards
- Meet and exceed performance goals related to collections and retention
Requirements
What We’re Looking For
- High school diploma or GED
- 1+ year of experience in collections, retail, or customer-focused roles preferred
- Strong communication and conflict resolution skills
- Highly organized with attention to detail
- Self-motivated, accountable, and results-driven
- Comfortable using systems to manage accounts
- Valid driver’s license with insurable driving record
- Willingness to travel locally for customer visits
- Ability to lift up to 25 lbs (with assistance for heavier items)
Schedule
Full-time (40 hours/week), 5-day workweek
Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed
Schedules may vary based on business needs
Additional Information
Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.