Sales Assistant
Requirements at a glance
Sales Assistant at Little Bear Specialty Crop LLC is a role based in EDINBURG, TX, USA. The posting asks for a high school diploma or GED. It does not mention visa sponsorship. Key skills include Customer service. Applications are submitted through Paylocity.
- Education
- High school diploma or GED
- Visa sponsorship
- Not mentioned in the posting
- Application platform
- Paylocity
Skills in this posting
- Customer service
Extracted automatically from the job description. Confirm details in the full posting below.
Description
1) PRIMARY PURPOSE: The Sales Assistant supports the Sales team in managing customer accounts, coordinating order fulfillment, maintaining accurate pricing and inventory information, and ensuring exceptional customer service. This role serves as a liaison between sales, operations, logistics, and customers to facilitate timely and accurate produce shipments while maintaining compliance with food safety, quality, and company standards.
1) ESSENTIAL DUTIES AND RESPONSIBILITIES:
a. Enter and process customer orders accurately and timely
b. Verify pricing, availability, and customer terms prior to confirmation
c. Coordinate with warehouse and logistics to ensure timely shipment
d. Generate invoices, credit memos, and adjustments as needed
e. Communicate proactively with customers regarding order status, substitutions, or delays
f. Maintain customer account files and documentation
g. Monitor inventory levels and communicate shortages to sales team
h. Assist in preparing sales reports, margin reports, and daily recap sheets
i. Track claims, rejections, and quality issues; assist with documentation
j. Support new customer onboarding documentation
k. Maintain compliance with company food safety and quality standards
l. Assist with contract pricing updates and seasonal price changes
m. Ensure accurate data entry in ERP system
n. Respond to customer inquiries within established service standards
2) NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
a. Assist with trade shows or customer visits
b. Provide backup support to other administrative roles
c. Participate in special projects or system implementations
d. Assist marketing with promotional materials when requested
e. Other duties as assigned by management
Requirements
1) QUALIFICATIONS:
a. Education / Certification / License(s):
i. High School Diploma or GED required
ii. Associate’s degree in Business, Agriculture, Supply Chain, or related field preferred
iii. Valid Texas driver’s license (if occasional travel required)
iv. Food Safety Awareness training (provided internally if not already certified)
b. Language: Bilingual English & Spanish. (Preferred)
c. Experience:
i. 1–3 years of admin., customer service, logistics, produce industry experience
ii. Experience in fresh produce, perishable goods, or food distribution highly preferred
iii. Experience with ERP systems or produce software (e.g., Famous, Produce Pro, S2K) preferred