UAE - Operations Executive

Who We Are:

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

We are seeking a detail-oriented and proactive Operations Executive to support our global government services team in executing and coordinating port operations. The ideal candidate will bring a structured mindset, strong analytical skills, and the ability to thrive in a dynamic, fast-paced maritime environment. 

Contract: Permanent

Location: Dubai, UAE (On-Site)

Key Duties and Responsibilities:

• Handle vessel port calls from initial appointment/LOGREQ through completion and final closure.
• Coordinate with local agents, port authorities, suppliers and other service providers for all vessel requirements.
• Coordinate husbandry services including crew changes, transportation, provisions, fresh water, waste disposal, bunkers, spares, technical attendance and other vessel requirements.
• Understand and coordinate the logistics involved in sourcing, collection, delivery, customs/port formalities and movement of materials, spares and services to/from the vessel.
• Prepare and review PDAs, cost estimates and P&Ls;, ensuring costs are accurate and commercially controlled.
• Follow up vessel requirements before arrival, during the port call and until departure, ensuring proper coordination between all involved parties.
• Maintain direct and professional communication with vessels, clients, agents, suppliers and internal stakeholders, providing timely operational updates.
• Review supporting documents, invoices and completed services to ensure proper operational and financial closure.
• Maintain accurate operational records and comply with required SOPs, KPIs and reporting deadlines.
• Handle multiple vessel calls simultaneously and escalate operational, logistical or commercial risks when
  required.

Preferred Qualifications & Skills:

• Previous experience in port agency, vessel operations or ship management is strongly preferred.
• Good understanding of vessel port-call requirements, husbandry services and marine operations.
• Good logistical understanding, particularly vessel supply coordination, deliveries, transportation and port/customs requirements.
  
• Strong coordination skills and ability to manage several parties at the same time, including vessel, client, agent, suppliers and internal teams.
• Commercial awareness and basic experience with PDA/FDA, quotations and cost control would be an advantage.
  
• Strong English communication skills, both written and verbal.
  
• Good Excel and Microsoft Office skills.
  
• Strong follow-up, attention to detail, responsiveness, ability to coordinate across different time zones, and capability to work independently under pressure.

What We Offer:

• A collaborative and mission-driven team environment.
• Opportunity to work with a global client base and build maritime sector knowledge.
• Career progression within an internationally recognised leader in maritime services 

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.
The Power of People - we rely on the strength of local agent knowledge and relationships.
Progress - we adopt new thinking and push for positive change in our industry.

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.

#WeAreInchcape

Additional Information:

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. 

To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.

#LI-Onsite