Payments & Finance Operations Manager

Reporting to and working closely with the Finance Controller, the Payments & Finance Operations Manager is responsible for leading the Company’s finance operations, with ownership of payments, banking, accounts payable, and core financial processes across the Group.

Key Responsibilities

Payments & Accounts Payable

Take ownership of all outgoing payments across the Company and Group Entities, ensuring accuracy, timeliness, and appropriate authorisation

Oversee the full Accounts Payable process, including invoice processing, payment runs, and supplier account management

Ensure effective handling and resolution of supplier queries in a timely manner

Maintain strong relationships with suppliers and internal stakeholders.

Take ownership of the employee expenses process, including review, control, and payment through Expensify, ensuring accuracy, compliance, and timely processing

Banking & Cash Operations

Manage all banking activities, including account administration, and user access controls across multiple banking platforms

Oversee and review bank reconciliations, ensuring completeness and accuracy

Support cash flow management by monitoring balances across entities and currencies.

Finance Systems & Process Improvement

Act as a key finance systems administrator, ensuring systems are maintained, accurate, and used effectively across the function

Identify and implement process improvements to enhance efficiency, scalability, and control

Support the optimisation and automation of finance operations wherever possible

Payroll, Pensions & Finance Administration

Oversee pension scheme administration, ensuring compliance with relevant regulatory requirements

Support the coordination of global payrolls, ensuring accurate inputs and effective liaison with HR and external providers

Ensure all operational finance activities are supported by accurate and well-maintained records

Controls, Compliance & Governance

Ensure robust financial controls, processes, and procedures are in place across all finance operations

Maintain compliance with local accounting, tax, and regulatory requirements across jurisdictions

Support internal and external audit processes, ensuring documentation is complete and accessible

Promote best practice in record-keeping and electronic document management

Improve the quality and control of payment requests across the business, promoting better planning, accuracy (including VAT treatment), and compliance with established processes.

Team Management

Manage, support, and develop the Finance Assistants, ensuring high standards of performance

Provide guidance, training, and oversight to drive continuous improvement

Foster a culture of accountability, accuracy, and collaboration

Collaboration & Support

Work closely with the Financial Controller and wider finance team to support broader finance activities

Build strong relationships across the business to ensure efficient financial processes and support operational needs

Contribute to ad hoc projects and initiatives as required.