Inside Sales Executive (m/f/d)

What you'll do:

Sales Growth & Revenue Generation

• Generate GP and shipment volumes from new and existing D-level customers.
• Actively pursue new business opportunities through outbound sales activities.
• Maintain a strong and healthy sales pipeline aligned with country sales targets.

Lead Management

• Manage, follow up, and qualify leads received from the Opportunity Management Team.
• Ensure timely conversion of leads into revenue-generating customers.
• Accept and manage transferred D-level customers from BDM/BDE teams.
• Build strong customer relationships to drive retention and repeat business.
• Identify D customers with potential to grow into higher segments.

Tender Management

• Support the preparation and submission of customer tenders, RFQs, and RFPs.
• Coordinate with pricing, product, and operations teams to gather competitive and accurate data.
• Assist in compiling commercial proposals, rate sheets, and service solutions.
• Ensure timely and compliant tender submissions aligned with customer requirements.
• Maintain tender documentation and track outcomes to improve future success rates.

Qualifications:

• Bachelor's degree in Business, Logistics, Supply Chain, or related field
• 2 to 5 years of experience in inside sales or freight forwarding
• Experience in tender management, RFQs, and bid preparation
• Feel confident speaking Croatian (C1) and English (B2) language when communicating with key partners and potential customers.
• Good commercial awareness with a focus on pricing and profitability
• Proficiency in CRM systems and tools.
• Results-driven, organized, and customer-focused mindset