Operations Associate 2026
This posting is for an existing position that is currently vacant.
ABOUT CIDEL
Cidel is a Canadian-based global private bank and asset manager. We help high net worth individuals, families and institutions protect and grow their wealth. Our expertise spans three well-integrated service areas:
- Asset Management,
- Planning, Structuring & Trust, and
- Specialized Banking
We are a unique firm in the way we combine the scale and capability of a large global bank, with the continuity and genuine commitment to service of a boutique firm.
JOB PURPOSE:
To assist in day-to-day responsibilities in operations team. This will include but is not limited to administration of custody relationships and ensuring that the custodian’s records are updated and correct and are allocated to the appropriate client.
KEY AREAS OF ACCOUNTABILITY
- Reconciliation between custodian and internal database
- Daily matching of cash balances between custodian accounts and internal database
- Instruct custodian to move cash to/from bank account daily
- Provide comprehensive explanations for all outages
- Allocation of dividends, interest, any other income and process the Corporate Actions
- Solving outages through collaboration with other operations employees, trading department, and custodian operations employee
- Submit cash reconciliation reports to custodian auditors monthly
- Communication with other departments:
- Communicate any problems with partners, relationship management and all other internal and external sources
- Respond to questions presented by Client Relationship Manager
- US$ Source Income Reconciliation:
- Year end and monthly reconciliation
- Entering FX account transactions and allocating dividends and income, as requested
- Cash Holdings Reconciliation:
- Reconcile holdings between custodian and internal database monthly
- Daily reconciliations, identify outages and correct as necessary
- Pricing Update
- Account Opening Procedure:
- Open/close custodians
- Proof monthly statements
- Monitoring, reviewing and balancing account activities
- Provide feedback/communication regarding status of custodian relationships and all other significant information. Review fees and research/resolve all custody inquires
- Backup team member and department in general
- Periodic review and update of custodian and broker standard settlement instructions
- Monitor trades and review reports to investigate and resolve unmatched and failed trades
Tax:
- Prepare and audit tax packages
- Proofing data
- Prepare and audit T3, T5, T5008, and NR4
- Error account maintenance and tracking:
- Entry of all authorized error account transactions
- Collection of error account authorization forms
- Monthly reconciliation of error account balances
- FX profit & loss tracking:
- Calculating FX profits and losses upon clears by cash management
- Reporting total monthly profits for clearing purposes
- Qualifications and Skills
- Complete audit and statement requests
KEY COMPETENCIES REQUIRED FOR THIS POSITION (abilities, skills, and behaviours)
- Strong problem-solving skills
- Strong Excel skills and a good understanding of IT solutions
- Attention to detail
- Persistence
- Ability to communicate problems and solutions
- General understanding of investment operations environment
CREDENTIALS AND EXPERIENCE REQUIREMENTS.
- Undergraduate degree
- 2 years of experience in finance industry
- CSC preferred
Salary - $65,000-$70,000 annually, depending on experience and qualifications
Work Authorization: Candidates must be legally authorized to work in Canada.
Please apply via Bamboo
Please note that artificial intelligence (AI) tools may be used during the recruitment process to assist in screening, assessing, or selecting applicants. All AI assisted evaluations are conducted in accordance with applicable privacy and employment standards.
We welcome applications from individuals of all abilities, backgrounds, and experiences. Reasonable accommodations are available on request for candidates taking part throughout the hiring process to support equitable access and participation. Only successful candidates will be contacted.