Medical Assistant

The Medical Assistant / Office Assistant provides essential clinical and administrative support across our orthopedic medical practice and integrated wellness clinic. This role operates primarily in the mid-office and clinical support capacity, assisting providers with patient care, clinical documentation, chart preparation, and procedure support, while also contributing to the smooth daily administrative operations of the practice. The ideal candidate is dependable, detail-oriented, compassionate, and comfortable working in a collaborative, multi-specialty clinical environment.  Unlike the front-desk Receptionist role, this position focuses less on phone reception and patient check-in/out and more on supporting direct patient care workflows, provider productivity, and internal office operations.

GENERAL OFFICE & ADMINISTRATIVE DUTIES

Internal Administrative Support

EHR & Documentation Support

CLINICAL / MID OFFICE DUTIES

Patient Intake & Rooming

Chart Preparation & Pre-Visit Workflow

Clinical Triage Support

In-Office Procedure Support

Wellness Clinic Clinical Support

Medical Scribe

QUALIFICATIONS

Education & Certification

• High school diploma or GED required; completion of an accredited Medical Assistant program strongly preferred
• Certified Medical Assistant (CMA, RMA, or equivalent) preferred
• Basic Life Support (BLS/CPR) certification required or must be obtained within 30 days of hire
• Phlebotomy certification or demonstrated venipuncture competency preferred
• Athena experience required or willingness to complete onboarding training

Experience

• Minimum 1 year of experience in a medical office, clinic, or healthcare setting preferred
• Experience in an orthopedic, primary care, or multi-specialty practice is a plus
• Prior exposure to wellness clinic services (IV therapy, BTL devices, weight loss programs, PRP) preferred but not required — training provided
• Familiarity with medical records management, HIPAA compliance, and basic billing concepts

Skills & Competencies

• Strong attention to detail with accurate and efficient documentation habits
• Compassionate patient interaction skills and professional demeanor at all times
• Ability to manage multiple tasks and adapt to shifting priorities in a fast-paced clinical environment
• Team-oriented; able to collaborate effectively with providers, nurses, and administrative staff
• Commitment to patient privacy, confidentiality, and HIPAA compliance
• Bilingual (English/Spanish) is a plus but not required