Job Fair Kingston (September 25)

Join Our Team – Exciting Career Opportunities Available!

Are you passionate about delivering exceptional customer experiences? Ready to grow your career in a fast-paced, people-driven environment? We’re hiring dynamic, customer-focused professionals to join our team across multiple roles supporting global travel and car rental services.

Whether you thrive in sales, customer support, or problem-solving, we have an opportunity for you!

Now Hiring for Multiple Roles:

• Reservations / Sales Agents
• Customer Service Representatives
• Customer Support Specialists
• Retention Agent 

What You’ll Do

Customer Service & Communication

• Respond professionally to customer inquiries via phone, email, and chat.
• Deliver personalized customer experiences by understanding customer needs and providing effective solutions.
• Handle customer concerns, complaints, and service requests promptly and professionally.
• Maintain a high level of customer satisfaction in every interaction.
• Communicate accurate information clearly and efficiently.

Reservations & Sales Support

• Assist customers with reservation requests and travel-related inquiries.
• Research and present options that best meet customer needs and requirements.
• Recommend and cross-sell relevant products and services when appropriate.
• Process customer requests, adjustments, special handling requirements, and reservations accurately.
• Maintain customer records and ensure data accuracy in company systems.

Dispatch & Operations Coordination

• Schedule and dispatch vehicles, drivers, technicians, or service personnel based on customer needs and business priorities.
• Monitor ongoing operations and provide updates to customers and field personnel.
• Coordinate communications between customers, field teams, and management.
• Track service progress and adjust schedules as needed.
• Utilize GPS, mapping tools, and dispatch software to support operational efficiency.
• Resolve operational issues including delays, route changes, and service disruptions..

 What We’re Looking For

• Strong communication and listening skills
• A positive, energetic, and customer-first attitude
• Ability to multitask and work in a fast-paced environment
• Problem-solving mindset with attention to detail
• Sales confidence (for sales-focused roles)
• Basic computer skills and willingness to learn new systems

Why Join Us?

• Career growth and development opportunities
• Supportive and team-oriented environment
• Hands-on training and continuous learning
• Competitive compensation and incentives
• Opportunity to work with global brands
  

Make an Impact

Every interaction matters. In these roles, you’ll help customers plan trips, solve problems, and create seamless travel experiences—all while building a rewarding career.

Join our team and help deliver exceptional customer experiences while supporting efficient daily operations.