OMNICHANNEL COLLECTIONS SPECIALIST

OMNICHANNEL COLLECTIONS SPECIALIST

Fort Worth, TX | Full-Time | Monday-Friday | NO WEEKENDS

Collections is changing. CSII is changing with it.

We're looking for motivated, tech-comfortable people who know how to communicate. As an Omnichannel Collections Specialist, you'll connect with consumers using:

TEXT | EMAIL | CHAT | PHONE

Help consumers find solutions while building your communication, negotiation, and collections skills.

WHAT YOU'LL DO

· Communicate with consumers across multiple channels

· Negotiate payment arrangements and account resolutions

· Process payments and document account activity

· Manage multiple conversations and priorities

· Meet performance and compliance expectations

WE'RE LOOKING FOR PEOPLE WHO

· Communicate clearly and professionally

· Enjoy text, email, chat, and phone communication

· Can multitask in a fast-paced environment

· Are dependable, goal-oriented, and coachable

Collections experience is a plus, but not required. Customer service, sales, call center, or digital support experience is also valuable.

WHAT WE OFFER

$17-$19/HR based on experience

UNCAPPED Monthly Performance Bonus + Attendance Bonus

Monday-Friday | NO WEEKENDS | Training | Growth Opportunities

READY TO JOIN CSII?

Next Training Class: October 12, 2026

WALK-IN INTERVIEWS

September 22 & September 24 | 9:00 AM-12:00 PM

No appointment necessary. Bring your resume and a valid photo ID for building check-in.

Credit Systems International, Inc. (CSII) | Fort Worth, TX

Equal Opportunity Employe